Shipping

Shipping costs are calculated differently depending on each product�s volume and weight. Your shipment is sent by DHL & Dachser. The delivery time is usually within a week. Backorders will not be sent freight free.

Rates

Prices on the website is updated in real time. Prices are in Euro, excluding VAT. Joiarare has the right to amend quoted prices without prior notice.

Terms and Conditions

You must be over 18 years to act on this website. Your provided customer information must be accurate and you must complete all required fields. You may only act in your own name.

Payment

After an approved credit we apply the invoice as a payment method. You have 30 days to pay the invoice from the day the goods are sent from us. In the unlikeness that the credit check does not pass, you can still shop with us, but you have to pay the goods in advance.

Shipping damage and complaints

We are not responsible for shipping damages. Transport damages must be reported directly to DHL and treated according to their terms. Inspect the goods when you receive it. If goods are damaged, opened or if something is missing, it must be noted on the bill and signed by the driver. In order to get compensation, it is important that both you and the carrier retains a copy of the bill.

Contact us if you have received the wrong item or if an item is damaged (not shipping damage). Complaints must be made within 8 days after the delivery.

Personal Information

We treat all personal information you provide in accordance with the Privacy Act. Your information is only used internally within joiarare.com. Your e-mail address is used for order confirmation and additional information about your order. You will regularly receive information about news and special offers on joiarare.com if you have checked the box �I want to receive offers�. If you no longer want our newsletters, you can un-check the box in �My Profile� when you are logged in, or contact us.




If you have any questions, please contact customer service. You will find all the contact details under �Contact Us�




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